A multilingual AI receptionist that answers your phone in Spanish
With Avoonta, you can set an AI agent to hold the whole call in Spanish (United States) and assign it to your phone number. It answers incoming calls 24/7, answers common questions from its knowledge and takes messages.
How call languages work
Each agent speaks one language. You choose it on the agent's Basics tab under Call language, or when you add an industry set-up.
Once you pick Spanish (United States), the whole conversation is held in Spanish. The voice list shows only voices of that language, and changing the language picks that language's first voice for you.
- Spanish (United States) and English (United States) are both on the list
- French, Portuguese (Brazil), Chinese (Mandarin, Simplified), Vietnamese, Filipino (Tagalog) and many more are available too
- The picker shows only languages that are switched on for calls, so the list you see is always the current one
Serve English and Spanish callers
Want to reach English and Spanish speakers? Use two agents, one per language. Every plan includes unlimited AI agents, and there is no fee per agent.
Any agent can answer calls to one of your Avoonta phone numbers. You set which agent answers each number under Settings > Business profile > Phone numbers.
- One agent set to Spanish (United States)
- One agent set to English (United States)
- Each assigned to the number you want it to answer
What your Spanish receptionist does on a call
The 24/7 receptionist template answers common questions from its knowledge and takes messages. It uses only the facts you give it. If it does not know something, it says the team will follow up.
- Saves the caller's name on their record when they provide it
- Books a time on your calendar while the caller is still on the phone, when the goal is Book on my calendar and a calendar is connected
- Hands the call to your team live when a transfer number is set
- Recognizes someone your agent called in the last 14 days who rings back
Set it up in a few steps
Open AI agents > New AI agent. The ready agent's job starts as 24/7 receptionist. Press Change next to Language and pick Spanish (United States). Picking a language also picks a matching voice, and you can press Hear it to play a short sample.
- Press Use this agent to save it as a draft
- Press Go live to make the agent live
- Open Settings > Business profile > Phone numbers and set AI agent on this number to the agent
- Call the number from your own phone to hear it
- Press Publish changes after you change the language later
Plans and minutes
Answered calls use your included minutes, then your wallet, at your plan's per-minute rate. A call can last up to 30 minutes.
- Launch: $79/month, 200 talk minutes included
- Agency: $199/month, 750 talk minutes included, shared across clients
- White label: $399/month, 1,500 talk minutes included, shared across clients
- Launch, Agency and White label start with a 7-day free trial, card required, 15 minutes included
Plans
200 talk minutes included every month.
750 talk minutes included every month, shared across clients.
1,500 talk minutes included every month, shared across clients.
Month to month. Minutes count from the moment a person answers. See every plan.
Compliance on every call
- AI disclosure. Every call, outgoing and incoming, opens with a fixed line saying the agent is an AI assistant for your business.
- Consent. In the US, an AI agent may only call or text people who agreed to be contacted by your business. Avoonta refuses to call a lead without that agreement, and keeps proof of it with every call and text.
- Calling hours. Avoonta only dials, retries and texts between 8:00 AM and 8:00 PM in the lead's own local time.
- Do-not-call list. The list is checked before every dial, retry and text. If it cannot be read for any reason, Avoonta refuses to dial rather than guess.
Questions
Can one agent switch between English and Spanish on the same call?
Each agent speaks one language, and the whole conversation is held in that language. To reach English and Spanish speakers, use two agents, one per language.
Does the Spanish receptionist answer calls at night?
Yes. Your receptionist picks up incoming calls 24/7, any time.
Is the Avoonta app available in Spanish?
The Avoonta app itself is in English. Only the agent's calls are held in the call language you choose.
Can the Spanish agent book appointments?
Yes. With the goal Book on my calendar and a connected calendar, the agent books a time while the caller is still on the phone. It offers two or three free times and books only after a clear yes.
Do I pay extra for a second agent in English?
No. Every plan includes unlimited AI agents, and there is no fee per agent. You pay for talk time at your plan's rates.
Hear it on your own phone
Set up an agent, test it with a call to yourself, and go live when you're ready.