Your phones ring hardest at 8am and lunchtime, exactly when the front desk is checking out patients. Avoonta picks up, asks whether it's a new patient or an existing one, and books the visit.
Dental Clinics · 068 of 200 industries
A new patient who hits voicemail usually calls the next dentist.
A family that just moved to town searches for a dentist and calls down the list. If your line rings out because the front desk is collecting a copay and confirming tomorrow's schedule, they hang up and try the next office.
Evening and weekend calls are worse. Someone with a chipped tooth on Saturday, or a parent who finally has time to book cleanings at 9pm, hears a recording and moves on.
Every call is picked up, including lunch, evenings and weekends. Your agent asks whether they're a new or existing patient and what the visit is for: cleaning, exam, whitening consult, implant consult or a problem tooth.
New-patient forms from your site or ads get a call within seconds, with the person's consent, so the family comparing three practices hears from yours first.
It checks your Google, Outlook, HighLevel or Cal.com calendar live and books the right appointment type, with the hygienist or dentist you set for it.
Swelling, a knocked-out tooth or severe pain? The call goes live to your on-call number, or the caller is told to seek emergency care, based on the rules you set.
One install sets up the whole team for your business: who calls, who chases, who answers and who reminds. Each one opens by saying it's an AI assistant.
Calls web appointment requests within seconds and books the new patient exam.
Hi first name, this is an AI assistant calling for business about the dental visit you asked for.
Asks first Is this for you or a family member?
Hands off to: a person (Front desk (live transfer); emergencies told to call 911)
Follows up dental requests that weren't reached or weren't booked.
Hi first name, this is an AI assistant with business following up on your dental appointment request.
Asks first Is the appointment still needed?
Calls day 0, 1, 3, 6 · text after each missed call
Hands off to: a person (Front desk)
Answers 24/7 with office hours, insurance list and parking; books visits and routes pain calls.
Thanks for calling business. I'm the AI assistant.
Asks first New or existing patient?
Hands off to: a person (On-call staff (live transfer); urgent cases told to call 911)
Confirms tomorrow's dental visit and paperwork; rebooks missed appointments.
Hi first name, this is an AI assistant from business confirming your dental appointment tomorrow.
Asks first Will you fill in the new patient forms beforehand?
Call two days before · text the day before if no answer
Calls patients due for their routine cleaning, from the office's recall list, and books it.
Hi first name, this is an AI assistant for business.
Asks first Same hygienist as last time?
Hands off to: a person (Front desk)
A parent calls your office on the weekend to book cleanings for two kids. Here's the start of the call.
Avoonta works with the CRM, calendar and automation tools your office already uses. Calls and form leads come in by webhook, Zapier, Make or the API, and results go back out the same way.
Use practice software like Dentrix, Open Dental or Eaglesoft? Connect it via Zapier or webhooks.
If answering every call brings in two new patients a month who would have hit voicemail, their first visits and future cleanings can cover the plan many times over.
Example only. Your call volume, call length and patient value will differ; work it out with your own figures.
Your agent books visits and answers office questions, like hours, parking and what to bring, from the details you provide. It never tells someone whether a tooth needs treatment or what to take for pain. Swelling, trauma and severe pain go to your team or to emergency care. Avoonta doesn't claim HIPAA compliance, so the agent should only ask for what it takes to book the visit, not full medical histories.
Yes, if you give it your list. It can say which plans you're in network with and note the patient's carrier for your team to verify.
It doesn't assess them. You set the rule: calls about severe pain, swelling or a knocked-out tooth are transferred live to a person, and the caller can point people to emergency care.
Yes. You define cleanings, new-patient exams, consults and anything else, with their lengths and which provider sees them, and it books the right one.
It's set up to book with the parent or guardian who calls. Appointments for children are made with an adult on the line.
Set up an agent for your business, test it on your own phone, and go live today. Unlimited AI agents and team members on every plan.