Med spas and aestheticsGoal: Consultation booked

The AI receptionist that books med spa consultations while your injectors are in session.

Someone clicks your laser hair removal ad at 9pm and fills out the form. Avoonta calls them back while the interest is fresh, answers from your treatment menu and books the consultation.

Med Spas · 080 of 200 industries

  • Calls ad inquiries in seconds
  • Answers from your treatment menu
  • Books consults with the right provider
The problem

Why med spas leads go cold.

A med spa inquiry left until tomorrow often books somewhere else.

Aesthetic leads shop around. A client comparing lip filler or a facial package fills out forms at three spas on the same evening, and the first one to call back with an open slot gets the booking.

Your front desk is checking people in, taking payments and handling rebookings, and your injectors can't step out of a treatment room to return calls. Ad spend turns into a list of names nobody reached in time.

What Avoonta does for med spas

Four jobs, done on every call.

Calls every ad inquiry back

Outbound

When a form arrives from Instagram, Google or your booking page, your AI Agent dials, with the person's consent, and asks which treatment they're curious about: injectables, laser, peels, body contouring or a membership.

Answers from your own menu

Outbound + inbound

Hours, which treatments you offer, how a consultation works and what to expect at the first visit, all taken from the information you give it. Questions about whether a treatment is right for someone go to your provider.

Books the right provider

Outbound + inbound

It checks your Google, Outlook, HighLevel or Cal.com calendar live and books the consultation with the injector, nurse or aesthetician who handles that service.

Texts the details after

Follow-up

After the call it sends a follow-up text with the time, the address and anything you want clients to know before a first visit, like arriving a few minutes early for paperwork.

What's in the snapshot

Med Spas: 5 AI agents, ready in one click.

One install sets up the whole team for your business: who calls, who chases, who answers and who reminds. Each one opens by saying it's an AI assistant.

  • 30minAesthetic consultation, booked live
  • 4ready texts
  • 7FAQ answers for the receptionist
  • 1click installs all five
  1. New leads

    Ad inquiry caller

    Calls new med spa ad and form inquiries within seconds and books the consultation.

    Hi first name, this is an AI assistant calling for business about the treatment you asked about.

    Asks first Which treatment caught your eye?

    • Consultation booked
    • Call back later
    • Not a fit

    Hands off to: a person (Licensed provider or front desk)

  2. Follow-up

    Consult follow-up

    Follows up med spa leads who missed the call or didn't choose a consult time.

    Hi first name, this is an AI assistant with business following up on your consultation request.

    Asks first Are you still interested in the same treatment?

    Calls day 0, 1, 3, 7 · text after each missed call

    • Consult booked
    • Booking link texted
    • Not now

    Hands off to: a person (Front desk)

  3. Receptionist

    Spa front desk

    Answers 24/7 from the spa's own menu, books the right provider and routes post-treatment concerns.

    Thanks for calling business. I'm the AI assistant.

    Asks first New or returning client?

    • Appointment booked
    • Package question logged
    • Message for team

    Hands off to: a person (Clinical staff (live transfer); urgent symptoms told to call 911)

  4. Reminders

    Appointment confirmer

    Confirms tomorrow's appointment and prep instructions the spa provides; rebooks no-shows.

    Hi first name, this is an AI assistant from business confirming your appointment tomorrow.

    Asks first Will you arrive a few minutes early for paperwork?

    Call the day before · text if no answer

    • Confirmed
    • Rescheduled
    • Cancelled

    Hands off to: a person (Front desk)

  5. Win-back

    Touch-up caller

    Calls past clients, with consent, when the spa's rebooking interval for their service comes up.

    Hi first name, this is an AI assistant for business.

    Asks first Same service as last time?

    • Rebooked
    • Booking link texted
    • Not now

    Hands off to: a person (Clinical staff)

Sample call

A filler inquiry, a few seconds after the form.

A prospective client asked about lip filler through an evening ad. Here's how the call opens.

Consultation bookedFirst-time filler clientSummary sent to CRM
Example call
AIHi Jess, this is Mia, an AI assistant calling for Lumen Aesthetics about the lip filler form you just sent. This call is recorded. Do you have a minute?
JESSSure. I've never had filler before, so I wanted to ask how it works.
AIFirst visits start with a consultation with one of our nurse injectors, who talks through options with you in person. Would you like to book one?
JESSYes, ideally on a Saturday.
AII have Saturday at 11am or 1:30pm with Nurse Carla. Which one suits you?
JESS11 works.
Fits your tools · and the math

Works with your CRM, calendar and Zapier.

Your booking calendar and CRM stay where they are; Avoonta plugs into them. Inquiries come in by webhook, Zapier, Make or the API, and every call's outcome goes back out the same way.

Run your spa on software like Boulevard, Vagaro or Mangomint? Connect it via Zapier or webhooks.

  • Google Calendar
  • Outlook
  • HighLevel
  • Cal.com
  • Webhooks
  • Zapier
  • Make
  • API

What lands in your CRM after each call

  • Treatment of interest
  • New or returning client
  • Preferred provider
  • Booked time
  • Recording and transcript
Example

What one more booked client could mean.

New inquiries a month
60
Talk time per call, roughly
3 min
Minutes used
about 180 of 200
Plan
Launch, $79/mo

If a fast callback books even one extra filler or laser client a month who would have gone elsewhere, that visit alone can pay for the plan.

Example only. Your inquiry volume, call length and treatment prices will differ; use your own numbers.

Limits and compliance

Bookings and menu questions, never medical advice.

Your agent books consultations and answers questions from the information your spa provides. It doesn't say whether a treatment is safe or suitable for someone; that conversation belongs to your licensed provider. Anyone describing a reaction after a treatment is transferred to your team, and urgent symptoms are pointed to emergency services. Avoonta doesn't claim HIPAA compliance, so keep the spa's intake questions to what booking a consultation needs.

  • Calls only people who asked
  • 8am-8pm in the client's time zone
  • Opens with the AI disclosure
Med Spas FAQ

Straight answers.

Will it quote prices for Botox or filler?

Only if you want it to. You decide which prices or price ranges it can share from your menu, and it can say that final pricing is set at the consultation.

Can it tell a client whether a treatment is right for them?

No. It explains how your consultation works and books one, and leaves questions about suitability, side effects and medical history to your provider.

What if a client calls about swelling after an appointment?

You set that as a transfer rule. The call goes live to a person on your team, and if the client describes an emergency, the caller tells them to contact emergency services.

Can it handle membership and package questions?

Yes, from the details you give it. It can explain what a membership includes and book the first visit, then send the summary to your CRM.

Your next med spas lead gets a call in seconds.

Set up an agent for your business, test it on your own phone, and go live today. Unlimited AI agents and team members on every plan.