An AI voice agent that works inside your clients' HighLevel workflows
With the Avoonta HighLevel app, any HighLevel workflow can hand a contact to an AI agent that calls them and writes the result back. You build an agent once in Avoonta, save it as a template and install it into any client in one click.
The Call contact with AI agent workflow action
Once the Avoonta HighLevel app is installed, every HighLevel workflow can use the action Call contact with AI agent. The contact is called by the AI agent you choose.
In Avoonta, you connect HighLevel calendar under Numbers & Calendar, which installs the app on your HighLevel location. Then you pick the agent that calls and switch the setting on.
- Add the Avoonta action to a HighLevel workflow, for example after Form submitted, and publish the workflow.
- Avoonta calls the same HighLevel contact at most once a day from workflows, even if several workflows fire.
- Each call is charged from your wallet like any other call.
- Only owners and admins can change the setting.
Booking on the HighLevel calendar during the call
Avoonta supports HighLevel calendar as a booking calendar. With the goal Book on my calendar, the agent books a time while the lead is still on the phone.
- The agent checks the calendar for free times and offers two or three of them.
- It reads back the day, date and time and books only after a clear yes.
- At most one appointment per call.
- If the time was just taken, the agent offers others.
- If the calendar disconnects, agents can still text your booking link if you set one.
A note and a tag written back to the contact
When a call ends, Avoonta adds the outcome to the HighLevel contact so your client's team sees it without leaving their CRM.
- A note from Avoonta with the result, the appointment time if one was booked, a short summary and the talk time.
- One tag from Avoonta: ai-call-booked, ai-call-qualified, ai-call-not-a-fit or ai-call-no-answer.
- An optional link to the recording and transcript in the note.
- If HighLevel is briefly unavailable, Avoonta retries the write-back for about 15 hours.
Templates and industry snapshots you reuse across clients
Build and test an agent once, save it as a template, and install it into any client. Templates are private to your agency.
Agency and White label plans also include ready-made industry setups, with a script, follow-up plan and texts, for 200+ industries.
- Install creates a new agent in the client's account, ready to connect their calendar and number.
- Share with all clients, and see how many times each template has been installed.
- Archive templates you no longer use.
- Each industry set-up adds 5 agents written for the trade, and they arrive as drafts.
A receptionist for your clients' inbound calls
Any agent can answer calls to one of your Avoonta phone numbers. Inbound calls are answered 24/7.
- The 24/7 receptionist template answers common questions from its knowledge and takes messages.
- If someone the agent called in the last 14 days rings back, it knows their name and why you called.
- Live transfer and booking work as on outgoing calls.
Plans for agencies and client pricing
Agency is $199 a month with 750 minutes included, shared across all your clients. White label is $399 a month with 1,500 minutes included and your own brand in place of Avoonta.
You set your own client prices for minutes, numbers and texts above your wholesale cost, and you keep the difference.
- Unlimited client accounts, with no fee per client.
- Unlimited AI Agents and unlimited team members.
- Client logins with permissions you control and reports per client.
- Plans are month to month.
Plans
200 talk minutes included every month.
750 talk minutes included every month, shared across clients.
1,500 talk minutes included every month, shared across clients.
Month to month. Minutes count from the moment a person answers. See every plan.
Compliance on every call
- AI disclosure. Every call, outgoing and incoming, opens with a fixed line saying the agent is an AI assistant for your business.
- Consent. In the US, an AI agent may only call or text people who agreed to be contacted by your business. Avoonta refuses to call a lead without that agreement, and keeps proof of it with every call and text.
- Calling hours. Avoonta only dials, retries and texts between 8:00 AM and 8:00 PM in the lead's own local time.
- Do-not-call list. The list is checked before every dial, retry and text. If it cannot be read for any reason, Avoonta refuses to dial rather than guess.
Questions
Can I send HighLevel leads to Avoonta without the app?
Yes. You can paste your Avoonta trigger link into a HighLevel workflow Webhook action using POST. The Avoonta HighLevel app is the simpler way, because every call writes a note and an ai-call tag back to the contact.
How do I know why a HighLevel contact was not called by Avoonta?
The Avoonta action reports an outcome HighLevel workflows can use, such as order_created when the call is queued. Otherwise it gives a reason such as not_enabled, not_connected, no_phone, do_not_contact or duplicate_order.
What happens if a client uninstalls the Avoonta app in HighLevel?
The HighLevel connection in Avoonta shows Reconnect and no more calls are made from workflows until you reconnect.
If I edit an agent, does its template change too?
No. The template is a copy, so later changes to the original agent don't change the template.
Which plan fits an agency?
Agency is $199 a month with 750 minutes shared across clients. White label is $399 a month with 1,500 minutes and your own brand. Launch is $79 a month with 200 talk minutes and is for one business.
Hear it on your own phone
Set up an agent, test it with a call to yourself, and go live when you're ready.