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Your do-not-call list

Your agents never call or text a number on this list again, from any agent. People are added automatically when they ask, and you can add numbers yourself.

1 min read

Add numbers yourself

  1. Open Settings, then Do-not-call list under Staying legal.
  2. Press Add numbers.
  3. Paste one number per line, or separate them with commas. Any format works.
  4. Check the count it found, for example “4 numbers found · 0 already on your list”.
  5. Add a Note if you want, then press the Add button (it shows the count, for example Add 4 numbers).

How people are added automatically

Removing a number

Only remove a number if the person clearly asked, in writing, to hear from you again. Press Remove, tick that they asked to be contacted again and you have proof, then press Remove number.

Why it matters

In the US, calling someone who asked you to stop can cost $500 to $1,500 per call. Keep this list for at least 5 years.

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Still stuck? Email support@avoonta.com, or open Help in the app and press Send to support. Using Avoonta through an agency? Your agency is your support contact.