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Send call results to your CRM

After every call we can send what happened to your CRM: booked or not, the lead's answers, a summary and the recording link.

1 min read

Pick the easiest way

Send results to your own address

  1. Open Connect & Billing, then Results to CRM.
  2. Under Where to send results, paste Your address (URL). It must start with https://.
  3. Under Send me a result when…, tick the events you want: A call finishes, An appointment is booked, A lead is not a fit.
  4. Press Save.
  5. Press Send a test result and check that your server answered “200 OK”.
  6. Give your developer the Signing secret, so your server can check each result really came from us. The webhooks guide shows how.

Delivery log

The Delivery log shows the last 7 days. Failed sends are retried 5 times over 6 hours. Choose Failed only to see problems, and press Resend or Resend now to try again.

Change the signing secret

Press Rotate secret. The old one keeps working for 24 hours so you have time to update your server.

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Still stuck? Email support@avoonta.com, or open Help in the app and press Send to support. Using Avoonta through an agency? Your agency is your support contact.