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Notifications

Choose which events you hear about, who hears about them, and how. Billing problems always reach the owner by email, so calls never stop by surprise.

1 min read

Step by step

  1. Open Settings, then Notifications.
  2. Under What to tell you about, tick Email, Text or Slack for each event: Appointment booked, Lead not reached after all tries, Daily summary, Low balance, Auto-refill failed, Number expiring, Calendar disconnected and Texting registration update.
  3. Under Who gets them, check each person. Press Add a team member, or add a Slack channel such as #sales-bookings.
  4. Under Quiet hours, set From and Until. No texts or Slack pings go to your team overnight. Emails still arrive as usual.
  5. Tick Still text me if calls stop (wallet empty or card declined) if you want those even at night.

In the app

The bell at the top shows the latest events. Press Mark all read to clear them, or Notification settings to come back here.

WhatsApp

WhatsApp notifications are Coming soon.

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Still stuck? Email support@avoonta.com, or open Help in the app and press Send to support. Using Avoonta through an agency? Your agency is your support contact.