Builders and communitiesGoal: Model tour booked

The AI sales assistant that books model home tours before buyers drive past.

New-home shoppers browse listing sites and builder pages in the evening, then visit the communities that reached out first. Avoonta calls within seconds, learns what they want, and books the tour.

Home Builders · 105 of 200 industries

  • Calls listing inquiries in seconds
  • Asks size, timeline and community
  • Books model home tours
The problem

Why home builders leads go cold.

New-home buyers tend to tour the community that calls first.

Listing-site inquiries arrive in the evening and on weekends, while your onsite sales counselors are walking families through the model. Forms wait until the next day.

Buyers comparing three communities in the same area book tours with whoever responded. A slow callback means your quick move-in homes sit longer.

What Avoonta does for home builders

Four jobs, done on every call.

Calls every inquiry in seconds

Outbound

With the buyer's consent, your AI agent calls right away and asks which community and plan caught their eye.

Learns what the buyer needs

Outbound + inbound

Bedrooms, move timeline, whether they need to sell a current home, and whether they're working with a real estate agent.

Books model tours

Outbound + inbound

It checks each community's Google, Outlook, HighLevel or Cal.com calendar live and books the tour with the onsite counselor.

Routes warranty calls

Live transfer

Homeowners calling about a warranty issue are sent to your warranty team, and urgent problems like a leak get a live transfer.

What's in the snapshot

Home Builders: 5 AI agents, ready in one click.

One install sets up the whole team for your business: who calls, who chases, who answers and who reminds. Each one opens by saying it's an AI assistant.

  • 60minModel home tour, booked live
  • 4ready texts
  • 6FAQ answers for the receptionist
  • 1click installs all five
  1. New leads

    New-home inquiry caller

    Calls new-home inquiries within seconds and books the model home tour.

    Hi first name, this is an AI assistant calling for business about the new home you asked about.

    Asks first Which community or plan caught your eye?

    • Tour booked
    • Counselor callback
    • Not a fit

    Hands off to: a person (Onsite sales counselor)

  2. Follow-up

    Inquiry follow-up

    Retries buyers who missed the call or haven't booked a tour.

    Hi first name, this is an AI assistant for business, following up on your new home inquiry.

    Asks first Still looking at new homes?

    Calls day 0, 1, 3, 7, 14 · text after each missed call

    • Tour booked
    • Booking link texted
    • Closed out

    Hands off to: a person (Onsite sales counselor)

  3. Receptionist

    Sales and warranty line

    Answers 24/7, books tours, and routes homeowner warranty calls.

    Thanks for calling business. I'm the AI assistant.

    Asks first Shopping or current homeowner?

    • Tour booked
    • Warranty request logged
    • Transferred

    Hands off to: a person (Warranty on-call)

  4. Reminders

    Tour confirmer

    Confirms model tours the day before and helps reschedule.

    Hi first name, this is an AI assistant from business confirming your model home tour tomorrow.

    Asks first Still coming tomorrow?

    Call the day before · text 2 hours before

    • Confirmed
    • Rescheduled
    • Cancelled
  5. Win-back

    After-tour check-in

    Checks in with buyers who toured but haven't signed, and books a second visit.

    Hi first name, this is an AI assistant for business.

    Asks first Any questions after the tour?

    • Second visit booked
    • Counselor callback
    • Not moving ahead

    Hands off to: a person (Onsite sales counselor)

Sample call

A listing-site inquiry, called back in seconds.

A couple asked about a quick move-in home. Here's how the call starts.

Model tour bookedQuick move-in interestNo home to sell
Example call
AIHi Kevin, this is Emma, an AI assistant calling for Stonebridge Homes about the home you asked about at Cedar Crossing. This call is recorded. Is now okay?
KEVINYes. We saw the four-bedroom that's move-in ready.
AIThat's one of our quick move-in homes. When are you hoping to move, and do you need to sell your current home first?
KEVINBy summer. We rent now, so no sale.
AIThanks. Our counselor at Cedar Crossing can show you the home and the model Saturday at 11am or Sunday at 1pm. Which works?
KEVINSaturday at 11.
Fits your tools · and the math

Works with your CRM, calendar and Zapier.

Inquiries from listing sites and your website reach Avoonta via webhook, Zapier, Make or the API, and each community's sales team gets the summary in the CRM.

Use builder CRM like Lasso, Salesforce or BuildTopia? Connect it via Zapier or webhooks.

  • Google Calendar
  • Outlook
  • HighLevel
  • Cal.com
  • Webhooks
  • Zapier
  • Make
  • API

What lands in your CRM after each call

  • Community
  • Plan or home of interest
  • Bedrooms
  • Move timeline
  • Agent involved
  • Recording and transcript
Example

What one extra home sale could mean.

New-home inquiries a month
80
Talk time per call, roughly
4 min
Minutes used
about 320 of 750
Plan
Agency, $199/mo

If faster callbacks lead to one more contract in a year, that single sale would cover the plan many times.

Example only. Your inquiry volume, call length and close rates are yours to plug in.

Limits and compliance

Books tours. Leaves financing to the pros.

Your agent calls only buyers who asked, between 8am and 8pm their time, after a do-not-call check, and it starts by saying it's an AI assistant. It doesn't give mortgage, rate or financial advice, and it doesn't promise prices or incentives you haven't approved. Questions about financing go to your sales counselor or the buyer's own lender. Buyer agents are respected according to your co-op policy.

Home Builders FAQ

Straight answers.

Can it handle several communities?

Yes. Each community gets its own calendar and information, and the agent books with the right sales counselor.

Will it talk about mortgage rates or incentives?

It never gives rate or financial advice. It can mention incentives only using wording you approve.

What if the buyer has a real estate agent?

It asks, notes the agent's name and follows your co-op policy, such as inviting the agent to the tour.

Can it take warranty calls from homeowners?

Yes. Routine requests are logged for your warranty team, and urgent problems are transferred live.

Your next home builders lead gets a call in seconds.

Set up an agent for your business, test it on your own phone, and go live today. Unlimited AI agents and team members on every plan.