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Optometry practicesGoal: Eye exam booked

The AI receptionist that books annual eye exams while your opticians fit frames.

Your schedule depends on patients coming back every year, and on a phone that someone answers between pretests and frame fittings. Avoonta handles both: recall calls out, receptionist calls in.

Get started Hear a sample call

Optometrists · 084 of 200 industries

  • Calls patients due for exams
  • Answers calls 24/7
  • Lets patients know glasses are ready
The problem

Why optometrists leads go cold.

The annual exam you never booked is the patient you lost quietly.

Recall postcards get ignored and emails land in promotions tabs. Front desk staff mean to call the overdue list but spend the day checking people in, verifying vision plans and helping with frames.

Meanwhile the phone rings with simple questions: are you open Saturday, are my glasses ready, do you take my plan. Each one interrupts a patient in the chair.

What Avoonta does for optometrists

Four jobs, done on every call.

Calls patients due for exams

Outbound

Send your recall list and, for patients who agreed to be contacted, your AI agent calls to book the annual exam on your Google, Outlook, HighLevel or Cal.com calendar.

Answers the office line

Inbound

Hours, location, vision plans you accept, contact lens orders: it answers from your information and books new exams 24/7.

Tells patients orders are ready

Follow-up

When glasses or contacts arrive, it calls or texts the patient and books a pickup or fitting time if you want one.

Routes eye problems to staff

Live transfer

Anyone calling about a red, painful eye or sudden vision change is transferred live to your staff, never assessed by the AI.

What's in the snapshot

Optometrists: 5 AI agents, ready in one click.

One install sets up the whole team for your business: who calls, who chases, who answers and who reminds. Each one opens by saying it's an AI assistant.

  • 40minComprehensive eye exam, booked live
  • 4ready texts
  • 6FAQ answers for the receptionist
  • 1click installs all five
  1. New leads

    New patient caller

    Calls new patient web requests within seconds and books the eye exam.

    Hi first name, this is an AI assistant calling for business about the eye exam you requested.

    Asks first Is the exam for you or a family member?

    • Exam booked
    • Call back later
    • Not a fit

    Hands off to: a person (Office staff)

  2. Follow-up

    Exam request follow-up

    Retries exam requests who didn't answer or didn't book.

    Hi first name, this is an AI assistant for business, following up on your eye exam request.

    Asks first Still want to schedule?

    Calls day 0, 2, 5 · text after each missed call

    • Exam booked
    • Booking link texted
    • Closed out

    Hands off to: a person (Front desk)

  3. Receptionist

    Eye care front desk

    Answers 24/7, books exams, shares order status and routes urgent eye calls.

    Thanks for calling business. I'm the AI assistant.

    Asks first New or returning patient?

    • Exam booked
    • Order status given
    • Transferred

    Hands off to: a person (Optometrist on duty)

  4. Reminders

    Exam confirmer

    Confirms exams the day before and reminds patients to bring current glasses.

    Hi first name, this is an AI assistant from business confirming your eye exam tomorrow.

    Asks first Still coming tomorrow?

    Call the day before · text if no answer

    • Confirmed
    • Rescheduled
    • Cancelled
  5. Win-back

    Annual exam recall

    Calls patients overdue for their yearly exam and books them.

    Hi first name, this is an AI assistant for business.

    Asks first Would you like to book now?

    • Exam booked
    • Not now
    • Do not call

    Hands off to: a person (Office staff)

Get the full snapshot — start free Agencies: install it for every client
Sample call

An annual recall call.

A patient last seen 14 months ago is on the recall list. Here's the call.

Annual exam bookedVision plan unchangedNote for doctor
Example call
AIHi Linda, this is Mae, an AI assistant calling for Riverside Family Eye Care. It's been over a year since your last exam. This call is recorded. Can I help you book?
LINDAOh, yes, I've been meaning to. My readers feel weaker.
AII'll note that for the doctor. Is your vision plan still the same, and would a weekday or Saturday work better?
LINDASame plan. Saturday morning if possible.
AIDr. Nguyen has Saturday at 9:20am or 10:40am. Which would you like?
LINDA9:20, please.
Fits your tools · and the math

Works with your CRM, calendar and Zapier.

Recall lists and order-ready notices reach Avoonta by webhook, Zapier, Make or the API, and bookings return to your system the same way.

Use optometry software like RevolutionEHR, Compulink or OfficeMate? Connect it via Zapier or webhooks.

  • Google Calendar
  • Outlook
  • HighLevel
  • Cal.com
  • Webhooks
  • Zapier
  • Make
  • API

What lands in your CRM after each call

  • Exam type
  • Vision plan
  • Contact lens wearer
  • Booked time
  • Recall outcome
  • Recording and transcript
Example

What working the recall list could mean.

Recall and inbound calls a month
200
Talk time per call, roughly
3 min
Minutes used
about 600 of 750
Plan
Agency, $199/mo

If recall calls bring back a handful of patients each month who would have skipped their exam, their exams and eyewear would more than cover the plan.

Example only. Your recall list size, call length and exam fees are your own.

Limits and compliance

Books exams. Doesn't judge eye symptoms.

Your agent schedules exams, shares order status and answers FAQs from your practice's information. It never assesses symptoms or gives eye-health advice; urgent eye problems go to a person, and emergencies are told to hang up and call 911. Avoonta doesn't claim HIPAA compliance, so set the caller to gather scheduling and vision plan details only. Recall calls go to patients who agreed to be contacted.

Optometrists FAQ

Straight answers.

Can it check vision plan eligibility?

No. It can ask which plan the patient has and pass it to your staff to verify.

Can it handle contact lens reorders?

It can take the reorder request and pass it to your team, or book a contact lens check if the prescription is expiring.

What about patients with a sudden eye problem?

They are transferred live to your staff. The agent doesn't triage symptoms.

Can it call kids' exam recalls?

Yes, but it speaks with the parent or guardian and books the child's exam with them.

Related industries

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Your next optometrists lead gets a call in seconds.

Set up an agent for your business, test it on your own phone, and go live today. Unlimited AI agents and team members on every plan.

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