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Groomers and pet boardingGoal: Groom or stay booked

The AI receptionist that books grooms while your hands are full of wet dog.

Nobody answers the phone well with a doodle in the tub. Avoonta picks up, asks the breed, size, coat and dates, and books the groom or boarding stay so your team can keep working.

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Pet Grooming & Boarding · 087 of 200 industries

  • Answers while you groom
  • Books by breed and coat
  • Holds boarding dates
The problem

Why pet grooming & boarding leads go cold.

Holiday boarding fills fast, and the first shop to answer gets the stay.

Grooming takes two hands and full attention, and boarding means feeding, walks and cleaning all day. The phone rings through all of it, with owners asking about prices, openings and holiday dates.

Owners booking a holiday stay call several places at once. If you're the one that rings to voicemail, the booking goes elsewhere, and so does the dog's next six grooms.

What Avoonta does for pet grooming & boarding

Four jobs, done on every call.

Answers while the dryers run

Inbound

Your AI receptionist picks up 24/7 and handles drop-off times, pickup windows, what's included in a bath versus a full groom, and the vaccination records your policy asks owners to bring.

Books the right groom length

Outbound + inbound

Breed, size, coat condition and the service. It checks your Google, Outlook, HighLevel or Cal.com calendar live and books a slot long enough for a matted doodle, not a quick nail trim.

Holds boarding and daycare dates

Outbound + inbound

Check-in and check-out dates, number of pets, feeding notes and any meds the owner gives at home, noted for your staff to review.

Calls back web requests fast

Outbound

When an owner sends a booking request from your site, Your agent rings within seconds, with their consent, before they try the next place on the list.

What's in the snapshot

Pet Grooming & Boarding: 5 AI agents, ready in one click.

One install sets up the whole team for your business: who calls, who chases, who answers and who reminds. Each one opens by saying it's an AI assistant.

  • 90minGroom or boarding drop-off, booked live
  • 4ready texts
  • 7FAQ answers for the receptionist
  • 1click installs all five
  1. New leads

    Groom and stay caller

    Calls web requests fast and books the right groom length or boarding dates.

    Hi first name, this is an AI assistant calling for business about your pet's groom or stay.

    Asks first What breed and size is your pet?

    • Groom booked
    • Stay reserved
    • Not a fit

    Hands off to: a person (Staff (live transfer); owner pointed to their vet or an emergency animal hospital)

  2. Follow-up

    Booking follow-up

    Follows up grooming and boarding requests that weren't reached or booked.

    Hi first name, this is an AI assistant with business following up on your pet's booking.

    Asks first Are your boarding dates still the same?

    Calls day 0, 1, 3 · text after each missed call

    • Booked
    • Booking link texted
    • Not now

    Hands off to: a person (Front desk)

  3. Receptionist

    Kennel line

    Answers while the dryers run, books grooms by breed and holds boarding dates.

    Thanks for calling business. I'm the AI assistant.

    Asks first Groom, boarding or daycare?

    • Groom booked
    • Stay reserved
    • Message for staff

    Hands off to: a person (Kennel staff)

  4. Reminders

    Drop-off confirmer

    Confirms tomorrow's drop-off and vaccine records; rebooks missed grooms.

    Hi first name, this is an AI assistant from business confirming your pet's drop-off tomorrow.

    Asks first Will you bring food for the stay?

    Call the day before · text if no answer

    • Confirmed
    • Rescheduled
    • Cancelled
  5. Win-back

    Groom-due caller

    Calls owners when their pet's usual groom interval comes up, with consent.

    Hi first name, this is an AI assistant for business.

    Asks first Same groom style as last time?

    • Groom booked
    • Booking link texted
    • Not now

    Hands off to: a person (Staff (live transfer); owner pointed to their vet)

Get the full snapshot — start free Agencies: install it for every client
Sample call

A holiday boarding call while the tub is full.

An owner calls in October about a stay over Thanksgiving. Here's the call.

Holiday stay heldMeet-and-greet bookedRecords link texted
Example call
AIThanks for calling Muddy Paws Grooming and Lodge, I'm the AI assistant. This call is recorded. How can I help?
GREGI need boarding for my lab over Thanksgiving, Wednesday to Sunday.
AII can check that. What's your dog's name, and has he stayed with us before? Our policy is that rabies, distemper and bordetella records are on file before check-in.
GREGBruno. He's new, but I have his records from the vet.
AII can hold a suite Wednesday to Sunday and book a free meet-and-greet this Saturday at 11am. I'll text you where to upload the records. Does that work?
GREGYes, book it.
Fits your tools · and the math

Works with your CRM, calendar and Zapier.

Avoonta works with the booking software and CRM your shop already uses. Requests come in by webhook, Zapier, Make or the API, and each call's details are sent back the same way.

Book pets in Gingr, PetExec or MoeGo? Connect it via Zapier or webhooks.

  • Google Calendar
  • Outlook
  • HighLevel
  • Cal.com
  • Webhooks
  • Zapier
  • Make
  • API

What lands in your CRM after each call

  • Pet name and breed
  • Size and coat
  • Service or stay dates
  • Vaccination records status
  • Booked time
  • Recording and transcript
Example

What a few holiday stays could mean.

Calls and requests a month
120
Talk time per call, roughly
3 min
Minutes used
about 360 of 750
Plan
Agency, $199/mo

If answering every call books just one more multi-night stay or a few extra grooms each month, those bookings can cover the plan.

Example only. Swap in your own volume, call length and prices.

Limits and compliance

Pet care bookings, not vet advice.

Your agent books grooms and stays and answers from your own policies. It doesn't give veterinary advice; vaccination questions are answered from your shop's own requirements, and anything about a sick or injured pet goes to the owner's vet or an emergency animal hospital, with a live transfer to your staff if needed. Every call opens with the AI disclosure, and outbound calls stay within 8am to 8pm.

  • Vaccination answers follow your policy
  • Sick pets go to a vet, not the AI
Pet Grooming & Boarding FAQ

Straight answers.

Can it book different groom lengths by breed?

Yes. You set how long each service takes by size or breed, and it only offers slots that fit.

What does it say about vaccinations?

Exactly what your policy says, like which records you need before check-in. It doesn't advise on vaccines; that's for the owner's vet.

Can it take a deposit for boarding?

No. It doesn't take payments on calls. It can hold the dates and send a follow-up text with your own deposit link if you provide one.

What if an owner says their dog is unwell?

It tells them to contact their vet or an emergency animal hospital and can transfer the call live to your staff.

Related industries

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Your next pet grooming & boarding lead gets a call in seconds.

Set up an agent for your business, test it on your own phone, and go live today. Unlimited AI agents and team members on every plan.

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