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Tour operatorsGoal: Tour booked

The AI receptionist that books tours at 3am for travelers on the other side of the world.

Your travelers plan from other time zones, often in other languages, while you're leading a group up a trail. Avoonta answers every call, asks the questions a guide would, and books the tour.

Get started Hear a sample call

Tour Operators · 179 of 200 industries

  • Answers in dozens of languages
  • Checks group size and fitness
  • Books tours day and night
The problem

Why tour operators leads go cold.

A traveler who can't reach you books the tour next door.

Guides can't answer phones mid-tour, and your office closes at 6. A family in another country calls at their lunchtime, your 3am, and gets nothing.

Questions pile up too: is it kid-friendly, how much walking, where's the meeting point, what if it rains. Every unanswered one is a booking that goes somewhere else.

What Avoonta does for tour operators

Four jobs, done on every call.

Answers in the caller's language

Inbound

It speaks dozens of languages and answers meeting point, duration, what to bring and cancellation rules from your own information.

Books the tour

Inbound

It checks open departures in your Google, Outlook, HighLevel or Cal.com calendar and books the right number of seats.

Calls back private tour inquiries

Outbound

Private and group requests get a call within seconds, with consent, to learn dates, group size and interests.

Sends tour-day problems to a guide

Live transfer

Lost at the meeting point, running late or injured on tour? The call goes live to your guide or office.

What's in the snapshot

Tour Operators: 5 AI agents, ready in one click.

One install sets up the whole team for your business: who calls, who chases, who answers and who reminds. Each one opens by saying it's an AI assistant.

  • 180minTour seats, booked live
  • 4ready texts
  • 8FAQ answers for the receptionist
  • 1click installs all five
  1. New leads

    Private tour caller

    Calls private and group tour inquiries within seconds and books the tour or a planning call.

    Hi first name, this is an AI assistant calling for business about the tour you asked about.

    Asks first Which dates are you visiting?

    • Tour booked
    • Planning call booked
    • Not a fit

    Hands off to: a person (Tour manager)

  2. Follow-up

    Trip follow-up

    Follows up with travelers who didn't answer or didn't book.

    Hi first name, this is an AI assistant calling for business.

    Asks first Still coming on those dates?

    Calls day 0, 2, 5 · text after each missed call

    • Booked
    • Not traveling
    • Stop contact
  3. Receptionist

    Tour desk

    Answers tour calls 24/7 in the caller's language, books seats, routes tour-day problems.

    Thanks for calling business, I'm the AI assistant.

    Asks first Which tour and date?

    • Seats booked
    • Question answered
    • Transferred

    Hands off to: a person (Tell them to dial 911 or the local emergency number; then guide on duty)

  4. Reminders

    Departure reminder

    Confirms tours the day before with meeting point and what to bring, and rebooks changes.

    Hi first name, this is an AI assistant calling for business about your tour tomorrow.

    Asks first Still joining tomorrow?

    Day before at 4pm local · text if no answer

    • Confirmed
    • Rebooked
    • Cancelled

    Hands off to: a person (Tour office)

  5. Reviews

    Post-tour review caller

    Calls travelers after the tour to ask how it went and send a review link.

    Hi first name, this is an AI assistant calling for business.

    Asks first How was your guide?

    • Review link sent
    • Feedback logged
    • Stop contact

    Hands off to: a person (Tour manager)

Get the full snapshot — start free Agencies: install it for every client
Sample call

A traveler calling from another time zone.

A family planning a trip calls at 2am your time. Here's the call.

4 seats bookedKids 8 and 11Meeting point sent
Example call
AIThanks for calling Canyon Trails Tours, I'm the AI assistant. This call is recorded. How can I help?
HANSWe'd like the sunrise hike on the 9th. Two adults, two kids, ages 8 and 11.
AIThe sunrise hike is about three miles with some steep sections. The tour minimum age is 7, so both kids can come. Shall I book four seats?
HANSYes, please.
AIDone, four seats on the 9th at 5:30am. I'll text the meeting point and what to bring.
HANSThank you.
Fits your tools · and the math

Works with your CRM, calendar and Zapier.

Inquiries and bookings flow in and out of Avoonta by webhook, Zapier, Make or the API, so your booking system stays in sync.

Sell tours on booking software like FareHarbor or Peek? Connect it via Zapier or webhooks.

  • Google Calendar
  • Outlook
  • HighLevel
  • Cal.com
  • Webhooks
  • Zapier
  • Make
  • API

What lands in your CRM after each call

  • Tour and date
  • Seats
  • Ages
  • Language
  • Mobility or fitness notes
  • Recording and transcript
Example

What answering every time zone could mean.

Calls answered a month
200
Talk time per call, roughly
3 min
Minutes used
about 600 of 750
Plan
Agency, $199/mo

If answering overnight books even a few more groups a month, those seats could cover the plan for the month.

Example only. Your call volume, call length and tour prices will differ; use your own numbers.

Limits and compliance

Fitness questions get honest answers, not medical ones.

The agent describes how strenuous a tour is using your own description and never says whether someone is medically fit to go. Anyone hurt on tour is told to dial 911, or the local emergency number, and the call goes to your guide. Outbound calls reach only travelers who asked, 8am to 8pm their time, and every call opens with the AI disclosure.

Tour Operators FAQ

Straight answers.

Does it really speak other languages?

Yes, dozens. You can set a separate voice for each language your travelers use most.

Can it take payment?

No. It books the seats and texts your own payment or booking link.

Can it handle weather cancellations?

Your team decides. Then the agent can call or text booked travelers with your message and rebook them.

What about cruise ship groups or schools?

Write questions for each group type, like ship arrival time or the teacher contact, and it uses them for those inquiries.

Related industries

Similar agents, other trades.

All 200 industries
Travel AgentsGoal: Trip planning call booked5 agentsCalls trip inquiries back fast, gathers dates and budgets, books a planning call. Hotels and Vacation RentalsGoal: Booking link sent5 agentsAnswers guest calls 24/7 and texts your booking link instead of taking cards by phone. RestaurantsGoal: Table booked5 agentsAnswers the phone during dinner rush: reservations, hours and large-party requests.

Your next tour operators lead gets a call in seconds.

Set up an agent for your business, test it on your own phone, and go live today. Unlimited AI agents and team members on every plan.

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