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Veterinary practicesGoal: Vet visit booked

The AI receptionist that books vaccine visits while your techs are holding a nervous dog.

Your front desk is weighing a Labrador, checking in a cat carrier and taking a payment when the phone rings again. Avoonta answers, books the vaccine visit and passes urgent calls to your team.

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Veterinary Clinics · 098 of 200 industries

  • Books vaccines and wellness exams
  • Answers hours and new-client FAQs
  • Urgent pet calls go to your team
The problem

Why veterinary clinics leads go cold.

Pet owners who can't get through find another vet.

Vet clinic phones never stop: vaccine reminders, new puppy owners, boarding paperwork questions, food orders and someone asking if you see rabbits. Your front desk answers them between check-ins and checkouts.

When the lines are busy, a new client looking for a vet for their kitten gives up and calls the clinic down the road. After hours, owners with routine questions leave messages that pile up for the morning.

What Avoonta does for veterinary clinics

Four jobs, done on every call.

Answers every call, any hour

Inbound

Your AI receptionist picks up 24/7 and answers from the details you give it: hours, which species you see, new-client steps, what to bring and where to park.

Books routine visits

Outbound + inbound

Vaccines, wellness exams, puppy and kitten visits and dental cleanings go into your Google, Outlook, HighLevel or Cal.com calendar, with the pet's name, species and age noted.

Calls new-client forms back

Outbound

When someone fills out your new-client form, Your agent dials within seconds, with the owner's consent, and books the first visit before they try another clinic.

Puts urgent calls through

Live transfer

A pet that ate something toxic, can't breathe or was hit by a car? The call is transferred live to your team, or the owner is directed to your nearest emergency animal hospital.

What's in the snapshot

Veterinary Clinics: 5 AI agents, ready in one click.

One install sets up the whole team for your business: who calls, who chases, who answers and who reminds. Each one opens by saying it's an AI assistant.

  • 30minVet exam, booked live
  • 4ready texts
  • 7FAQ answers for the receptionist
  • 1click installs all five
  1. New leads

    New client caller

    Calls new client forms within seconds and books the first vet visit.

    Hi first name, this is an AI assistant calling for business about booking your pet's first visit.

    Asks first What kind of pet, and how old?

    • Visit booked
    • Call back later
    • Species not seen

    Hands off to: a person (Clinic staff (live transfer), or the emergency animal hospital the clinic names)

  2. Follow-up

    New client follow-up

    Follows up pet owners who missed the call or didn't book the first visit.

    Hi first name, this is an AI assistant with business following up about your pet's visit.

    Asks first Is the visit still needed?

    Calls day 0, 1, 4 · text after each missed call

    • Visit booked
    • Booking link texted
    • Closed out

    Hands off to: a person (Front desk)

  3. Receptionist

    Clinic front line

    Answers 24/7, books routine visits, boarding or grooming, and puts urgent calls through.

    Thanks for calling business. I'm the AI assistant.

    Asks first Is this urgent?

    • Visit booked
    • Urgent call transferred
    • Message for clinic

    Hands off to: a person (Clinic staff (live transfer) or the named emergency animal hospital)

  4. Reminders

    Pet visit confirmer

    Confirms tomorrow's appointment and what to bring; rebooks missed visits.

    Hi first name, this is an AI assistant from business confirming your pet's appointment tomorrow.

    Asks first Will your pet come on a leash or in a carrier?

    Call the day before · text if no answer

    • Confirmed
    • Rescheduled
    • Cancelled
  5. Recall visits

    Wellness due caller

    Calls owners whose pet is due for a wellness visit or vaccines on the clinic's schedule.

    Hi first name, this is an AI assistant for business.

    Asks first Same vet as last time?

    • Visit booked
    • Booking link texted
    • Not now

    Hands off to: a person (Clinic staff)

Get the full snapshot — start free Agencies: install it for every client
Sample call

A new puppy owner, calling after hours.

A family brings home a puppy and calls your clinic on a Sunday evening. Here's the call.

Puppy visit bookedNew client, beagle mixSummary sent to CRM
Example call
AIThanks for calling Willow Creek Animal Hospital, I'm the clinic's AI assistant and this call is recorded. How can I help?
TONYWe just got a puppy and need to get her first shots. She's nine weeks old.
AICongratulations. What's her name and breed, and is she eating and acting normally?
TONYHer name's Pepper, a beagle mix. She's doing great.
AIGood to hear. I can book Pepper's first puppy visit Tuesday at 10:40am or Wednesday at 4pm. Please bring any records from the breeder or shelter. Which time works?
TONYWednesday at 4.
Fits your tools · and the math

Works with your CRM, calendar and Zapier.

No new system for your front desk to learn. Forms and calls come in by webhook, Zapier, Make or the API, and results go back out the same way.

Use practice software like ezyVet, Cornerstone or Shepherd? Connect it via Zapier or webhooks.

  • Google Calendar
  • Outlook
  • HighLevel
  • Cal.com
  • Webhooks
  • Zapier
  • Make
  • API

What lands in your CRM after each call

  • Pet name and species
  • Visit type
  • New or existing client
  • Booked time
  • Recording and transcript
Example

What a few more new clients could mean.

Calls a month
90
Talk time per call, roughly
2 min
Minutes used
about 180 of 200
Plan
Launch, $79/mo

If answering after hours brings in even one new pet family a month, their vaccines and yearly wellness visits can cover the plan for a long time.

Example only. Your call volume, call length and client value will differ; try it with your own clinic's numbers.

Limits and compliance

Books appointments, never gives veterinary advice.

Your agent schedules visits and answers clinic questions from your own information. It never tells an owner what's wrong with their pet, whether something is toxic or what to give at home. Anything urgent is transferred live to your team or directed to your nearest emergency animal hospital, which you name in its instructions. Avoonta doesn't claim HIPAA compliance; collect only what scheduling needs about the owner.

Veterinary Clinics FAQ

Straight answers.

What if an owner says their dog ate chocolate?

It doesn't judge how serious it is. You set the rule: calls about possible poisoning or trauma go live to your team, or the owner is directed to your emergency animal hospital.

Can it tell callers which animals you see?

Yes. You list the species you treat, and it tells callers with exotics or livestock whether you can help or not.

Can it book boarding or grooming too?

Yes, if you offer them. Set them up as appointment types with their own calendar and it books them the same way.

Will it answer questions about medication doses?

No. Medication and treatment questions are transferred to your staff or taken as a callback request.

Related industries

Similar agents, other trades.

All 200 industries
Pet Grooming & BoardingGoal: Groom or stay booked5 agentsBooks grooms and boarding stays while your team has a dog in the tub. Medical ClinicsGoal: Appointment booked5 agentsPicks up every clinic call 24/7, answers office FAQs and books appointments live. Dental ClinicsGoal: New patient booked5 agentsAnswers new-patient calls 24/7 and books cleanings, exams and consults live.

Your next veterinary clinics lead gets a call in seconds.

Set up an agent for your business, test it on your own phone, and go live today. Unlimited AI agents and team members on every plan.

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