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Primary and urgent careGoal: Appointment booked

The AI receptionist that answers your clinic's phones when every line is already lit.

Monday mornings, flu season and the hour after lunch: your phone lines fill up and patients sit on hold. Avoonta answers every call, handles the routine questions and books the visit.

Get started Hear a sample call

Medical Clinics · 081 of 200 industries

  • Answers every line, 24/7
  • Hours, locations and what to bring
  • Books visits by provider
The problem

Why medical clinics leads go cold.

Patients on hold for too long hang up and go elsewhere.

Most calls to a clinic are routine: are you open Saturday, do you take walk-ins, can I book a physical, where do I park. They still tie up your front desk, while someone who wants to become a new patient listens to hold music.

After hours, your answering service takes messages that someone has to return in the morning. Patients who wanted an appointment have already booked one somewhere that picked up.

What Avoonta does for medical clinics

Four jobs, done on every call.

Answers every incoming call

Inbound

Your AI receptionist picks up at any hour and handles the routine questions from the details you give it: hours, locations, accepted insurance, walk-in policy and what to bring to a first visit.

Books routine visits

Outbound + inbound

Annual physicals, new-patient visits, sports physicals and follow-ups go straight into your Google, Outlook, HighLevel or Cal.com calendar, with the provider and visit length you set.

Calls web requests back

Outbound

Appointment requests from your website get a call within seconds, with the patient's consent, instead of waiting in an inbox until Monday.

Sends clinical calls to people

Live transfer

Symptom questions, prescription and lab result calls are transferred live to your nurse line or front desk. Anyone describing an emergency is told to call 911.

What's in the snapshot

Medical Clinics: 5 AI agents, ready in one click.

One install sets up the whole team for your business: who calls, who chases, who answers and who reminds. Each one opens by saying it's an AI assistant.

  • 20minOffice visit, booked live
  • 4ready texts
  • 7FAQ answers for the receptionist
  • 1click installs all five
  1. New leads

    Appointment request caller

    Calls web appointment requests in seconds and books routine visits.

    Hi first name, this is an AI assistant calling for business to schedule the visit you requested online.

    Asks first Is this a new patient visit or a follow-up?

    • Visit booked
    • Call back later
    • Not a fit

    Hands off to: a person (Tell them to hang up and dial 911, then alert clinic staff)

  2. Follow-up

    Booking follow-up

    Follows up appointment requests that weren't reached or weren't scheduled.

    Hi first name, this is an AI assistant with business following up on your appointment request.

    Asks first Do you still need the visit?

    Calls day 0, 1, 3 · text after each missed call

    • Visit booked
    • Booking link texted
    • No longer needed

    Hands off to: a person (Front desk)

  3. Receptionist

    Clinic phone

    Answers 24/7 with hours and locations, books routine visits and sends clinical calls to staff.

    Thanks for calling business. I'm the AI assistant for scheduling.

    Asks first Are you a current patient?

    • Visit booked
    • Refill request passed to staff
    • Message for office

    Hands off to: a person (Nurse line or clinic staff)

  4. Reminders

    Visit reminder caller

    Confirms tomorrow's visit and what to bring; rebooks missed appointments.

    Hi first name, this is an AI assistant from business calling about your clinic appointment tomorrow.

    Asks first Will you bring your insurance card and ID?

    Call two days before · text the day before if no answer

    • Confirmed
    • Rescheduled
    • Cancelled
  5. No-show recovery

    Missed visit caller

    Calls patients who missed an appointment and offers to rebook.

    Hi first name, this is an AI assistant for business.

    Asks first Which day this week or next?

    • Rebooked
    • Booking link texted
    • Declined

    Hands off to: a person (Clinic staff (live transfer); emergencies told to call 911)

Get the full snapshot — start free Agencies: install it for every client
Sample call

A new patient, calling during the lunch rush.

Someone new to the area calls to book a physical while your front desk is full. Here's the call.

New-patient physical bookedInsurance notedSummary sent to CRM
Example call
AIThanks for calling Cedar Grove Family Medicine, I'm the AI assistant for the clinic and this call is recorded. How can I help you today?
LENAHi, I'm new in town and need to establish care and get a physical.
AIHappy to help. Which insurance do you have, so I can check it's one the clinic accepts?
LENABlue Cross through my employer.
AIThat's on our list. I can book a new-patient physical with Dr. Okafor on the 22nd at 9:20am or the 24th at 2pm. Which works?
LENAThe 22nd at 9:20, thanks.
Fits your tools · and the math

Works with your CRM, calendar and Zapier.

Keep the calendar and patient CRM your front desk already runs. Requests come in by webhook, Zapier, Make or the API, and each call's result goes back out the same way.

Use clinic software like athenahealth, eClinicalWorks or Practice Fusion? Connect it via Zapier or webhooks.

  • Google Calendar
  • Outlook
  • HighLevel
  • Cal.com
  • Webhooks
  • Zapier
  • Make
  • API

What lands in your CRM after each call

  • Visit type
  • New or existing patient
  • Insurance carrier
  • Booked time
  • Transferred or not
  • Recording and transcript
Example

What fewer missed calls could mean.

Calls a month
200
Talk time per call, roughly
3 min
Minutes used
about 600 of 750
Plan
Agency, $199/mo

If answering every call means a handful more patients establish care with you each month instead of hanging up, those visits can pay for the plan.

Example only. Your call volume, call length and visit mix will differ; check it against your own numbers.

Limits and compliance

Front desk help, not a nurse line.

Your agent handles scheduling and answers office questions from your clinic's own information. It never gives medical advice, interprets symptoms or results, or discusses prescriptions. Clinical questions go live to your staff, and anyone describing an emergency is told to call 911. Avoonta doesn't claim HIPAA compliance, so set your agent to collect only what scheduling needs.

  • No symptom triage
  • Emergencies told to call 911
  • Clinical calls go to staff
Medical Clinics FAQ

Straight answers.

Can it triage symptoms?

No. It doesn't assess symptoms or decide how urgent something is. You set which calls go live to your nurse line or front desk, and emergencies are told to call 911.

Can it handle prescription refill calls?

It can recognize them and transfer the caller to your staff, or take a callback request. It doesn't discuss medications.

Does it work after hours?

Yes. It answers 24/7, books routine visits into your calendar and transfers or directs urgent calls according to your rules.

Can it speak Spanish with patients?

Yes. It speaks 30+ languages, and still opens every call by saying it's an AI assistant.

Related industries

Similar agents, other trades.

All 200 industries
Dental ClinicsGoal: New patient booked5 agentsAnswers new-patient calls 24/7 and books cleanings, exams and consults live. Physical TherapyGoal: Evaluation booked5 agentsCalls referred and self-pay patients back fast and books the initial evaluation. Mental Health PracticesGoal: Intake call booked5 agentsHandles scheduling and intake calls for new clients, and sends any crisis to a person.

Your next medical clinics lead gets a call in seconds.

Set up an agent for your business, test it on your own phone, and go live today. Unlimited AI agents and team members on every plan.

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