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Plastic surgery practicesGoal: Consultation booked

The AI receptionist that books surgical consults from the 11pm inquiry form.

Cosmetic surgery inquiries often arrive late in the evening, after someone has spent hours reading. Avoonta calls back within seconds during calling hours, answers the practical questions, and books the consult.

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Plastic Surgeons · 090 of 200 industries

  • Calls inquiries the moment allowed
  • Asks procedure and timing
  • Books in-person or virtual consults
The problem

Why plastic surgeons leads go cold.

Patients researching surgery tend to book with the practice that feels responsive.

People considering a procedure compare several surgeons at once. Their inquiry lands at night or on a weekend, and your patient coordinator returns it two days later, after a competitor has already scheduled a virtual consult.

During the week, coordinators are with patients in consults and pre-op visits. The phone keeps ringing with simple questions about consult fees, locations and virtual options.

What Avoonta does for plastic surgeons

Four jobs, done on every call.

Calls every inquiry promptly

Outbound

Forms that arrive inside calling hours get a callback within seconds, with consent. Late-night forms are called at 8am the next morning, before the patient's workday starts.

Asks the coordinator's first questions

Outbound + inbound

Which procedure interests them, their ideal timeline, whether they've consulted elsewhere, and in-person or virtual preference.

Books consults on the right calendar

Outbound + inbound

It checks your Google, Outlook, HighLevel or Cal.com calendar live, separating surgeon consults from injector or aesthetician visits if you use both.

Sends post-op patients to a person

Live transfer

A recent surgical patient calling with a concern is transferred live to your on-call nurse, never handled by the AI.

What's in the snapshot

Plastic Surgeons: 5 AI agents, ready in one click.

One install sets up the whole team for your business: who calls, who chases, who answers and who reminds. Each one opens by saying it's an AI assistant.

  • 60minSurgical consultation, booked live
  • 4ready texts
  • 6FAQ answers for the receptionist
  • 1click installs all five
  1. New leads

    Inquiry caller

    Calls cosmetic surgery inquiries as soon as calling hours allow and books the consultation.

    Hi first name, this is an AI assistant calling for business about the surgical consultation you asked about.

    Asks first Which procedure are you interested in?

    • Consult booked
    • Call back later
    • Not a fit

    Hands off to: a person (Patient coordinator)

  2. Follow-up

    Inquiry follow-up

    Follows up gently with inquiries who haven't answered or booked.

    Hi first name, this is an AI assistant for business, following up on your consultation request.

    Asks first Still considering a consultation?

    Calls day 0, 2, 5, 10 · text after each missed call

    • Consult booked
    • Booking link texted
    • Closed out

    Hands off to: a person (Patient coordinator)

  3. Receptionist

    Practice receptionist

    Answers 24/7, books consults, explains policies and routes patient concerns.

    Thank you for calling business. I'm the AI assistant.

    Asks first New or current patient?

    • Consult booked
    • Message for coordinator
    • Transferred

    Hands off to: a person (On-call nurse)

  4. Reminders

    Consult confirmer

    Confirms consults the day before and helps reschedule.

    Hi first name, this is an AI assistant from business confirming your consultation tomorrow.

    Asks first Still on for tomorrow?

    Call the day before · text if no answer

    • Confirmed
    • Rescheduled
    • Cancelled
  5. No-show recovery

    Missed consult caller

    Calls people who missed a consult and offers to rebook without pressure.

    Hi first name, this is an AI assistant for business.

    Asks first Would you like to rebook?

    • Rebooked
    • Not now
    • Do not call

    Hands off to: a person (Patient coordinator)

Get the full snapshot — start free Agencies: install it for every client
Sample call

A late-night inquiry, called at 8:01am.

Someone submitted a form at 11pm about a breast procedure. Here's the morning callback.

Consult bookedSpring timelineIn-person preference
Example call
AIHi Jordan, this is Claire, an AI assistant calling for Halden Plastic Surgery about the consultation request you sent last night. This call is recorded. Is now a good time?
JORDANYes, I wanted to ask about a breast lift.
AIThank you. Are you hoping to have surgery within a particular timeframe, and would you prefer an in-person or virtual first consult?
JORDANSometime this spring. In person, I think.
AIDr. Halden has in-person consults next Monday at 3pm or Thursday at 10am. Which would you like?
JORDANThursday at 10.
Fits your tools · and the math

Works with your CRM, calendar and Zapier.

Inquiries from your site and ad forms come into Avoonta by webhook, Zapier, Make or the API. The coordinator gets procedure interest, timing and the booked consult back in the CRM.

Use practice software like Nextech, PatientNow or Symplast? Connect it via Zapier or webhooks.

  • Google Calendar
  • Outlook
  • HighLevel
  • Cal.com
  • Webhooks
  • Zapier
  • Make
  • API

What lands in your CRM after each call

  • Procedure interest
  • Timeline
  • Prior consults
  • Virtual or in-person
  • Booked time
  • Recording and transcript
Example

What one more surgical booking could mean.

Inquiries a month
90
Talk time per call, roughly
4 min
Minutes used
about 360 of 750
Plan
Agency, $199/mo

If faster callbacks lead to one additional consult that becomes a scheduled procedure, the plan is paid for many times over.

Purely illustrative. Your inquiry volume, talk time and conversion are specific to your practice.

Limits and compliance

No outcome promises, no medical opinions.

Your agent books consults and answers FAQs from the practice's approved information. It never says what results someone can expect, whether they're a candidate, or what a procedure will cost; the surgeon covers those at the consult. Avoonta doesn't claim HIPAA compliance, so restrict the caller to booking details. Post-op concerns go straight to a person, and emergencies are told to hang up and call 911.

  • Consented inquiries only, 8am-8pm
  • Approved wording for every answer
  • Post-op calls go to the nurse
Plastic Surgeons FAQ

Straight answers.

Will it discuss before-and-after results?

No. It can point people to your gallery page if you allow it, but it never promises outcomes.

Can it collect a consult fee?

No. It can explain your consult fee policy using your wording and book the visit; payment is handled by your team.

Does it handle virtual consults?

Yes. Set up a virtual consult type and it offers those times to people who prefer video.

How does it handle late-night inquiries?

It respects 8am-8pm calling hours in the patient's time zone, so it calls at the start of the next window and can send a text acknowledging the request.

Related industries

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Med SpasGoal: Consultation booked5 agentsCalls Botox and filler inquiries back in seconds and books the consultation. Salons & SpasGoal: Service booked5 agentsAnswers booking calls while stylists have scissors in hand and fills open chairs. Dental ClinicsGoal: New patient booked5 agentsAnswers new-patient calls 24/7 and books cleanings, exams and consults live.

Your next plastic surgeons lead gets a call in seconds.

Set up an agent for your business, test it on your own phone, and go live today. Unlimited AI agents and team members on every plan.

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